Terms & Conditions

Introduction

These terms and conditions have been written on the basis of common sense, industry standards, fairness to all concerned and applies to all guests and visitors.

Motel & Room Condition

We trust that you will leave your room and the area you have been using in good condition. Should this not be the case we look to you to redress the situation. We reserve the right to change a minimum fee of $75.00 for any cleaning, de-odorising rubbish removal etc. A charge of $25.00 will be made for any lost key. In the event of damage to any motel property we will charge you at market rates for the cost of repairs and/or replacement.

Peaceful Enjoyment.

We make an effort to ensure that your stay is peaceful and enjoyable. In doing this we expect that you will also ensure that others can enjoy their stay. To this end we do not allow parties or gatherings in units which could potentially result in damage to rooms, or causes disturbances to other staying guests. The registered guest is responsible for the behaviour of all persons/visitors whilst on the property and parents are responsible for their children at all times. High noise levels & offensive behaviour are not acceptable and we expect guests and visitors to exercise restraint after 9:30pm. Anyone not behaving in this manner may be refused accommodation or asked to leave. In such circumstances, refunds will not be given.

Vehicles & Your Property

Vehicles parked on Alexander Spa Motel premises are left at owner’s risk. For security purposes we advise you not to leave personal and valuable items in your vehicle overnight or when it is unattended.

 Overdue Accounts

All accounts are payable on or before departure. We reserve the right to charge overdue/recovery fees and costs on all accounts not paid by due date.

Information

The information contained in our material and on our website is for general information purposes only. This information is provided by Alexander Spa Motel and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Lastly, we trust that you will have a peaceful and enjoyable stay and invite you to return some time in the future.

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